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Help & Support

LearningDale support is for participating schools and their authorised users.

Last updated 5 September 2026

Contact support

Email support@learningdale.com. Please include your school name and whether you are a teacher, student or administrator. Do not send one-time passcodes.

School-managed account questions, such as adding or removing a user, should usually go through your school administrator first.

Report a privacy or student-safety concern

If your concern involves inappropriate communication, student safety, classroom recording, or misuse of personal information, email privacy@learningdale.com.

Privacy requests

For account or data removal, use Settings → Privacy & Security → Request account/data removal in the app, or email privacy@learningdale.com. See account and data removal.

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